Last Updated: August 4, 2026
Welcome to Liquid AI! Before you access our Pipette application, please read these Terms of Service.
These Terms of Service (“Terms”) govern your access to and use of the Pipette application, including any associated software, documentation, updates, and related services (“Service”). These Terms are a contract between you and Liquid AI, Inc., a Delaware corporation (“Liquid AI,” “we,” “us,” or “our”). By downloading, installing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Using Pipette on behalf of an organization. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity. If you have a separate written agreement with Liquid AI covering the Service, that agreement controls to the extent it conflicts with these Terms.
1. The Service
What Pipette does. Pipette is an application that runs evaluation benchmarks on machine-learning models on your device and collects data in connection with your use of the Service (“User Data”). The Service measures how models perform on your specific hardware, including metrics such as latency, output speed, throughput, accuracy, and resource usage.
Data flows. When you run evaluations through the Service, User Data is transmitted from your device to Liquid AI's servers and stored in our database. We may aggregate User Data with data from other users, publish it in public evaluation datasets, and share it with third-party partners, as described in Section 5.
Information we collect. When you use the Service, we collect account information (such as your email address and name), device information, usage data, and crash and error reports. If you submit feedback, we collect your message and any contact information you provide. For details on how we collect and use personal information, see our Privacy Policy at https://www.liquid.ai/privacy-policy.
Open source components. Certain components of the Service are made available under open-source licenses, including the Apache License 2.0. Where open-source licenses apply, those license terms govern your use of those components. The applicable licenses are identified in the source code repositories.
2. No Guarantee of Accuracy
The Service uses automated processes to measure model performance. Results may vary depending on device conditions, background processes, network state, and other factors outside our control. No accuracy level stated in our documentation or marketing materials is a guarantee of performance in your specific environment.
User Data is provided for informational and benchmarking purposes only. It is not a guarantee of how any model will perform in production.
3. Eligibility
You must be at least 18 years old or the minimum age required to consent to use the Service in your location, whichever is higher. By using the Service, you represent that you meet this requirement.
4. License and Use Restrictions
License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service, in object code form only, on devices you own or control, solely for your internal purposes. We and our licensors retain all right, title, and interest in and to the Service.
Use restrictions. Except to the extent prohibited by applicable law or expressly permitted by an applicable open-source license, you will not, and will not permit any third party to: (a) copy, modify, translate, or create derivative works of the Service (other than components made available under open-source licenses); (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, model weights, architecture, or training data of any proprietary component of the Service; (c) use the Service or its outputs to develop, train, or improve any competing evaluation, benchmarking, or similar product; (d) rent, sell, sublicense, distribute, or otherwise make the Service available to third parties; (e) remove or obscure any proprietary notices; (f) circumvent or disable any technical or security measures of the Service; or (g) manipulate, fabricate, or interfere with User Data or benchmark results.
5. Your Data
Ownership. As between you and Liquid AI, you retain all rights in your User Data. User Data includes evaluation results, benchmark scores, diagnostic data collected from your device, and any other data generated through or collected in connection with your use of the Service.
License to Liquid AI. By using the Service and submitting User Data, you grant Liquid AI and its affiliates a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, create derivative works from, publish, distribute, publicly display, and sublicense the User Data in any format for any purpose, including: (a) operating, improving, and promoting the Service; (b) aggregating User Data with data from other users and sources to create and publish evaluation datasets and benchmarks; and (c) sublicensing User Data to third-party partners for evaluation, benchmarking, analysis, and commercial purposes.
Your representations. You represent that you have all necessary rights to grant this license and that the User Data does not infringe or violate the rights of any third party.
No storage obligation. Liquid AI has no obligation to store or maintain your User Data.
6. Your Responsibilities and Prohibited Conduct
You are solely responsible for: (a) the models and content you evaluate through the Service; (b) confirming you have the right to evaluate any model you run through the Service; (c) complying with all laws and regulations applicable to your User Data and your use of the Service; and (d) maintaining the security of your devices, accounts, and credentials.
You will not use the Service: (e) in violation of any applicable law or regulation; (f) to evaluate models or content that you have no right to evaluate; (g) to manipulate or fabricate benchmark results; (h) to interfere with or disrupt the Service or any systems of Liquid AI; or (i) to test the vulnerability of the Service outside of a coordinated disclosure program we have authorized in writing. We may immediately suspend or terminate your access if you violate this Section. You will indemnify Liquid AI and its officers, directors, employees, and agents against any claims, losses, and expenses (including reasonable attorneys’ fees) arising from your User Data, your use of the Service in violation of these Terms, or your violation of applicable law.
7. Third-Party Partners
Liquid AI works with third-party partners, including Artificial Analysis, to publish, distribute, and commercialize User Data. Liquid AI does not control and is not responsible for the products, services, or practices of these partners. Your interactions with any third-party partner are subject to that partner’s own terms.
8. Intellectual Property and Feedback
Ownership. Liquid AI and its licensors own all rights in the Service (excluding open-source components governed by their own licenses). These Terms do not grant you any rights other than the license in Section 4. You will not challenge or contest Liquid AI’s intellectual property rights in the Service.
Feedback. If you provide suggestions, ideas, or other feedback regarding the Service, you grant Liquid AI a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without restriction or compensation.
9. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. LIQUID AI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.
LIQUID AI DOES NOT WARRANT THAT THE SERVICE WILL PRODUCE ACCURATE, COMPLETE, OR CONSISTENT EVALUATION RESULTS; THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) LIQUID AI, ITS LICENSORS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) LIQUID AI'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO LIQUID AI FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM OR US$100.
These limitations apply even if any remedy fails of its essential purpose. You acknowledge that the disclaimers and limitations in Sections 2, 9, and 10 are an essential basis of the bargain between you and Liquid AI, and that the Service would not be provided on these terms without them.
11. Privacy
Our collection and use of information in connection with the Service is described in the Liquid AI Privacy Policy available at https://www.liquid.ai/privacy-policy, which is incorporated into these Terms by reference.
12. Updates to the Service
We may update the Service at any time, including by updating the underlying evaluation methods, adding or removing features, or issuing security patches. Some updates may be applied automatically. We may modify, suspend, or discontinue the Service at any time.
13. Term and Termination
These Terms are effective until terminated. You may terminate at any time by uninstalling the Service. We may suspend or terminate your access if we believe you have violated these Terms, if required by law, or if we discontinue the Service. Upon termination, your license ends and you must uninstall the Service. Sections 2, 4 (use restrictions only), 5, 6, 8, and 9 through 15 survive termination.
14. Changes to These Terms
We may modify these Terms from time to time. If we make a material change, we will provide reasonable notice through the Service, our website, or email. Your continued use of the Service after the change takes effect constitutes acceptance. If you do not agree, you must stop using the Service.
15. General Terms
Governing law. These Terms are governed by the laws of the Commonwealth of Massachusetts, without giving effect to conflicts of laws principles. Any dispute shall be adjudicated exclusively by the state and federal courts in Massachusetts.
Jury trial waiver. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
Claims period. Any claim must be brought within one year after it accrues.
Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and Liquid AI regarding the Service. As used in these Terms, “including” means “including but not limited to.”
Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect.
No waiver. No waiver is effective unless in writing.
Assignment. These Terms may not be transferred or assigned by you without our prior written consent, but may be assigned by us without restriction.
Use of our brand. You may not, without our prior written permission, use our name, logos, or other trademarks in connection with products or services other than the Service, or in any other way that implies our affiliation, endorsement, or sponsorship.
Notices. Notices to Liquid AI must be sent to legal@liquid.ai.